We do not issue refunds for your annual membership. If you do not want to renew your annual membership, you can switch off the auto-renewal from within My Account > Membership Plan.

If you opted to pay in 12 monthly installments, please note that the monthly payments will continue until your membership expires.

In the event your membership renewed recently we can grant you a prorated refund within the first 30 days of your renewal. Any cancelation or refund after that is not possible.